Alfa Romeo FIAT Earns 2020 Customer First Award for Excellence
Last updated 8/26/2020 at 7:10pm
FCA US LLC recently announced that Alfa Romeo FIAT of Winter Haven has earned the Customer First Award for Excellence (CFAFE) designation in 2020.
The Alfa Romeo FIAT dealership achieved the highest level of customer experience recognition as certified by J.D. Powers in the CFAFE five core areas: Customer Treatment, Employee Engagement, Facilities, Processes and Training Certification.
FCA US created the Customer First Award for Excellence with its dealer partners and J.D. Power to improve customer satisfaction with Chrysler, Jeep, Dodge, Ram, FIAT and Alfa Romeo dealerships in the United S...