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Polk Schools to Open Call Center to Handle Bus Questions


Last updated 7/17/2019 at 11:53am

Polk County Public Schools is opening a call center to handle school bus inquiries and issues for the beginning of the 2019-20 school year.

Parents and guardians can dial 863-534-7300 for assistance from Monday, July 29 through Friday, Aug. 23. The temporary call center will be staffed on weekdays from 7 a.m. to 6 p.m.*

Staff will be able to provide help with all manner of transportation questions, including student bus numbers; stop times and locations; transportation eligibility; bus delays and other topics.

"Last year, we heard from parents who said that they couldn't reach members of o...

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