Rob Boggess joins Lake Wales Chrysler Dodge Jeep RAM as new Service Manager
Last updated 1/28/2020 at 5:38pm
Mike Mahalak, president of the Mahalak Auto Group recently announced that Robert Boggess has joined Lake Wales Chrysler Dodge Jeep RAM as Service Manager.
"We are very excited to have Rob join our award-winning service team," Mahalak said. "Rob brings over a decade of Central Florida service experience to our dealership".
Boggess said service customers today have higher expectations and it's the goal of his team to meet and exceed those expectations: "I am working with the Lake Wales service team members to deliver world-class process and procedure improvements to ensure the highest level of customer service satisfaction."
Boggess was born in Canton, OH and moved to the Lake Wales area over 12 years ago. He worked with Sorenson and Schade Chevrolet for over a decade. The dealership was recently purchased by the Dyer family. Boggess served as service manager at both dealerships. He prides himself in offering his service customers the "personal touch."
Boggess joined Lake Wales Chrysler Dodge Jeep RAM and the Mahalak Auto Group because of their "friends and family" and community-oriented approach to the automotive business. His wife, Catherine is a life-long resident of the area and is employed at Webber University, just south of Lake Wales.
"Our dealership provides an exceptional service and sales experience for our vehicle owners. Lake Wales has recently earned the FCA Customer First Award for Excellence. Rob knows that this award required a relentless dedication to excellence every business day for every one of our employees," said Tony Reeves, general manager of Lake Wales." We are proud to welcome Rob Boggess and his years of experience to our service team."
About the Mahalak Auto Group (MAG): Ralph Mahalak Sr. opened his auto dealership in Monroe, Michigan in 1966. He was dedicated to providing reliable products and services to his community. In 1991, he handed over his business skills and motivation to his four sons, Ralph Jr, Mike, JP, and Alex. Now, the four brothers run six different family owned and operated dealerships committed to their communities. Four of which are in Florida; Dodge, Chrysler, Jeep, Ram of Winter Haven, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge, Jeep, Ram, Fiat in Davenport. In 2013, MAG purchased the Sorenson Schade Chrysler dealership in Lake Wales and re-named it Lake Wales Chrysler, Dodge, Jeep, RAM. In Monroe MI, the Monroe Superstore sells Dodge, Chrysler, Jeep and RAM. The Buckeye Superstore in Shelby OH, sells Dodge, Chrysler, Jeep, RAM and Fiat.
About FCA US LLC
FCA US LLC is a North American automaker based in Auburn Hills, Michigan. It designs, manufactures, and sells or distributes vehicles under the Chrysler, Dodge, Jeep®, Ram, FIAT and Alfa Romeo brands, as well as the SRT performance designation. FCA, the seventh-largest automaker in the world based on total annual vehicle sales, is an international automotive group. FCA is listed on the New York Stock Exchange under the symbol "FCAU"